Delivery

Lully Ltd delivers to all of the UK, Europe, USA and UAE. For other destinations please contact lully@luvlully.com

Most orders are shipped with Parcel Force which means that your Lully will be trackable. We reserve the right to use other couriers from time to time, you will find the name of your courier company in the dispatch notification email, together with your orders tracking number. The tracking number may show as ‘invalid’ until the next working day. If your mobile phone number is provided at checkout, Parcel Force will send you a text notification before they attempt a delivery.​

Orders are dispatched Monday to Friday and delivered Monday to Saturday. Please be aware that we are not able to dispatch or deliver on public holidays in which case your order will be processed the next working day.​

DELIVERY TIMINGS:

48 hour delivery UK -Orders placed after 1PM are dispatched the next working day.

24 hour delivery UK -Orders placed after 1PM are dispatched the next working day. Delivery may take 2-4 days for non-mainland UK, Northern Ireland and the Scottish Highlands.​​

Delivery timings are not guaranteed.​

Please contact us in the unlikely event that it has been more than 10 days and you have not received your product.​

If the delivery address provided at checkout is incorrect or incomplete, Lully Ltd. cannot be held responsible for the loss of your order. If your address is incorrect or incomplete, your order may be returned to us or the courier may apply a charge. You may be required to pay all delivery costs for re-delivery if your package was to be returned to us due to an incorrect or incomplete address.​

For International deliveries, prices are subject to change without notice.